UK Solar Experts customers
UK Solar Experts customers: solar and battery support
UK Solar Experts Ltd, based in Middleton, Greater Manchester, sold solar and battery systems designed through remote online surveys. It went into administration in February 2026. Because many customers never dealt with a local office, getting help now can feel harder. If you are in North Wales, the Wirral, Cheshire, Merseyside or Greater Manchester, including Middleton, our Colwyn Bay team can come and look.
Call EcoShell on 01492 550 086
Free home visit across North Wales, the Wirral, Cheshire, Merseyside and Greater Manchester.
Designed remotely: worth a check on the roof
A design based on satellite images and photos can miss things you only see in person, such as a chimney shading part of the array in winter, or panels split between strings in a way that does not suit the roof. A site visit lets us compare what was designed with what was actually fitted.
Battery settings and apps
Most problems we expect on systems this new are about settings rather than broken parts: charge times that no longer suit your tariff, an export limit set too low, or an app that stopped working. We also check whose installer account the system is registered to, because that controls who can change the settings remotely.
UK Solar Experts: the record
| Company | UK Solar Experts Ltd, company number 14727600 [1] |
|---|---|
| Formed | 13 March 2023 [1] |
| Status | In administration from 10 February 2026 [2] [3] |
| Administrators | Mike Dillon and Hilary Pascoe, Leonard Curtis [2] |
| Address | Hollan House, Stott Lane, Middleton M24 6XL [3] |
| How it sold | Battery and solar PV systems designed through remote online surveys (its own website, 2023) [4] |
Sources (checked 11 November 2026): [1] Companies House: company 14727600; [2] Companies House: insolvency; [3] The Gazette: appointment of administrators, 13 February 2026; [4] UK Solar Experts website, archived December 2023.
EcoShell is independent: we are not connected with UK Solar Experts, its administrators or its former directors.
What the administration means for you
Administrators were appointed on 10 February 2026. They deal with the company's creditors, so if you paid a deposit for work that was not carried out, contact them. A system that is already installed keeps working and can be looked after by any competent engineer.
"You bought it online, but you can still have someone local stand on your drive and look at it properly."
Questions from UK Solar Experts customers
Is UK Solar Experts still trading?
UK Solar Experts Ltd (company 14727600) has been in administration since 10 February 2026. EcoShell is a separate business with no connection to it.
I paid a deposit to UK Solar Experts. Who do I contact?
The administrators, Mike Dillon and Hilary Pascoe of Leonard Curtis. EcoShell cannot help with money owed by the company.
Can you change my battery settings?
Yes. We check the charge and discharge schedule, tariff settings and export limits, and explain any change we make.
My system was designed online. Can you check it?
Yes. On a home visit we compare the system with how it should perform on your roof, including shading and how the panels are wired.
Related EcoShell pages
Solar PV fault? Call our Colwyn Bay team
Call EcoShell on 01492 550 086
Our Colwyn Bay team covers North Wales, Anglesey, the Wirral and Cheshire.